| Requires a “fast internet connection”.Slow broadband or an outage should not stop essential workshop work. | Local core operation without fast broadbandIntegrated Core jobs and invoices run on the local NAS through the workshop network; fast broadband is not a prerequisite for those local tasks. Your device must still reach the server. Some core features still need internet: online AI, email delivery, integrations and off-site access depend on connectivity and provider requirements. Uploading larger documents, photographs or videos and simultaneous use can need more bandwidth. A GTGMS minimum speed has not yet been validated. Planned for release Full offline records/editing on a disconnected device. An installable PWA shell alone does not provide this. | “Fast” internet · no speed stated Cloud-based operation depends on connectivity. The compared setup is reported to call for “fast” internet, without a stated Mbps figure. Core operation without any internet connection is unverified. | “Fast” internet · no speed stated Cloud-based operation; mobile-data fallback is documented. The compared setup is reported to call for “fast” internet, without a stated Mbps figure. Operation without any internet connection is unverified. | Integrated Standalone offline operation documented; online services need connectivity. |
| Job notes take time.Symptoms, findings and next steps need organising. | AI-assisted job cards & diagnosticsIntegrated Reviewed drafts preserve original notes. Workshop advice and permission-scoped local record searches help technicians find relevant information. Provider setup required; people review the output. | Integrated Copilot text generation is documented for inspection estimates and customer-facing descriptions. Diagnostic assistance scope needs confirmation. | Not available AI-assisted drafting and diagnostic support are not available in the compared setup. Digital job cards and technical-data tools are separate capabilities. | Not available AI-assisted drafting and diagnostic support are not available in the compared setup. Conventional job sheets and technical-data services are separate. |
| Customers keep chasing updates.Tell them how their repair is progressing, not just when a service is due. | Automated job updates & communication historyIntegrated Event-based booking and completion email queues, job-linked communication history and a local customer portal. Delivery follows configured provider and review rules. Staff retain control of repair messages. Planned for release Broader automatic job-stage updates; final scope to be confirmed. SMS delivery needs a working adapter. | Update automation unverified Communication tools and online authorisation available. Automatic repair-progress messages equivalent to the described GTGMS workflow are unverified. Automated reminders are a separate feature. | Update automation unverified Communication tools and a customer portal available. Automatic repair-progress messages equivalent to the described GTGMS workflow are unverified. Automated reminders are a separate feature. | Update automation unverified Email/SMS communication available. Equivalent automatic repair-progress updates are unverified. Scheduled reminders are a separate feature; SMS uses paid credits. |
| More sites mean more juggling.One overview, with separate businesses, prices, invoices and stock. | Multi-site & multi-business managementIntegrated Business/site selectors, separate pricing, invoice numbering and stock; staff permissions and a shared diary across permitted businesses. Customers and vehicles share a contact book in the beta. | Multi-location and inter-company stock transfers documented. Subscription scope depends on user/location count; confirm the current plan and quote. | Multi-site overview and access permissions documented. Additional-site charges apply in the compared setup; confirm the current quote. Separate legal-entity scope needs checking. | Not available A combined multi-site and multi-business workspace is not available in the compared setup. Separate installations are not equivalent to shared management. |
| Not every customer is the same.Give reception useful context for future bookings. | Your rating of a customerIntegrated Staff rate the customer, with a reason and attributable review history. Reception sees the context and decides booking priority. These are internal customer ratings, not feedback from customers. | Scope unverified Customer satisfaction surveys are documented, but they rate the garage. An equivalent staff rating of customers is unverified. | Available · limited scope A free-text “important note” about the customer is available in the compared setup. An equivalent structured customer rating, attributable review history and booking-priority workflow are unverified. | Scope unverified Equivalent staff rating of customers and its booking workflow are unverified. |
| The paperwork follows you home.Estimates, invoices and payments need joining up. | Estimates, invoices & payment workflowsIntegrated Tracked estimate stages, reviewed invoice/estimate extraction into a common job, split warranty/customer invoices and recorded deposits/payments. Cash-book records identify the till/safe and handler. Email Authorise/Decline links are implemented in 0.0.8; live Gmail operation needs verification. Approval is separate from deposit payment. Optional portal payment links have no automatic reconciliation. Planned for release Broader payment and accounting connections; complete Xero synchronisation is not implemented. | Integrated Estimates and online payments documented; accounting integrations documented. | Integrated Estimates, invoicing and finance-provider integrations documented; payment scope varies. | Integrated Estimates, invoices and payment-method settings documented; integrated payment processing unverified. |
| Warranty claims become a second job.Authorisation, evidence, company payment and the customer balance need tracking. | Warranty-company handlingIntegrated Track claim stages, owner, next action and due date; record authorisation numbers and written strip-down approval. Split warranty-company/customer invoices and amounts due while keeping the repair open. Company emailing is not automated. Planned for release Automatically compile a warranty evidence pack from data already entered on the job, including linked photographs, saved fault-code scans, findings and authorisation records. Staff review the assembled pack before sharing; final scope to be confirmed. | Scope unverified Dedicated warranty-company workflow, authorisation evidence and split-payment scope unverified. | Scope unverified Dedicated warranty-company workflow, authorisation evidence and split-payment scope unverified. | Scope unverified Insurance-excess invoices documented. They do not establish equivalent warranty stages, authorisation and company-payment handling. |
| Evidence is scattered.Find relevant workshop information without hunting through unrelated records. | Central job evidence & AI-assisted searchIntegrated Job-linked notes, work lines, checks, photographs, videos and communication records sit together. Permission-scoped AI record lookups help find relevant saved information. This does not imply AI analysis of every uploaded image or document. | Scope varies Central vehicle/service history, inspection reports and AI description tools documented. Equivalent AI search across all evidence is unverified. | Available · no AI search Job cards can hold notes, photos and videos. Customer, vehicle and document records are also available; equivalent AI search across them is not available in the compared setup. | Available · limited scope Images, PDFs and documents can be attached to customer/vehicle records via document screens. A single job-evidence workspace with AI search is not available in the compared setup. |
| You enter the same data twice.Separate tools create repeated admin. | IntegrationsIntegrated OpenAI, Gmail adapters and read-only Xelion call/transcript polling are implemented, plus reviewed parts imports. Activation, credentials and live provider checks remain separate. Planned for release Live vehicle lookup, broad supplier automation, complete Xero sync and additional accounting/calendar connections. | Integrated Accounting, technical-data, supplier and payment integrations documented. | Integrated Accounting exports, parts suppliers and technical-data integrations documented. | Integrated Accounting exports and optional technical-data/address-lookup connections documented. Some online services use paid credits or a separate provider account. |
| You’re not in charge of your data.Export access, formats and control can be unclear. | Data control, export & backupsIntegrated Local records, exports and cash-book CSV, with permission-controlled backup access. Local or network backup is included at no extra GTGMS charge. Optional cloud backup remains in your own Google Drive or similar account: the GTGMS backup functionality is included, while a separate cloud-storage subscription is required. Contractual ownership terms and complete portability scope still need confirmation. Planned for release Automatic local or network backup. | Scope unverified Data collection at cancellation referenced in terms; full export scope and ownership terms need checking. | Integrated Financial-data and report exports documented; full export scope and ownership terms need checking. | Integrated Local data storage and configurable CSV exports documented; contractual ownership terms need checking. |
| GDPR requirements are hard to manage.Customer records need clear access, retention and data-rights processes. | Tools to support UK GDPR requirementsIntegrated Role/site access controls, audit attribution, communication preferences, editable customer records and revocable portal links support responsible data handling. Planned for release Dedicated retention controls and data-rights request workflows, including deletion; final scope to be confirmed. | Scope unverified Data protection addressed in published terms; specific retention and data-rights workflows unverified. | Scope unverified Customer GDPR preferences described; specific retention and data-rights workflows unverified. | Scope unverified Specific UK GDPR support workflows unverified. Local storage alone does not establish compliance. |
| One login cannot fit the whole team.Staff need their own access, permissions and attributable work records. | Multiple usersIntegrated Individual staff accounts, role templates, additional permissions and site restrictions. Account changes revoke sessions. User limits and public pricing are not announced. | Integrated Full and technician user licences are documented. Additional users are charged through the subscription; included users depend on the plan. | Integrated Multiple users supported. Published pricing information states no extra fees for more users; confirm the selected plan and contract. | Integrated Individual employee accounts and privileges documented. Use by multiple users on multiple machines requires corresponding PC licences; confirm the required edition. |
| You need to work away from the garage.Provide remote access deliberately, with permissions and a separate connection. | Work remotely when enabledIntegrated The configured remote option uses a separate third-party tunnelling subscription (Tailscale), with its own cost and setup. GTGMS account/site permissions still apply; staff home-working permission is enforced. Third-party subscription; remote access is optional. | Integrated Cloud operation and access from desktop, tablet and phone documented. Internet access and the appropriate user licence are required. | Remote scope unverified Published mobile-device workflows documented. Off-site access, configuration and any charges need confirmation for the selected installation. | Not available Built-in remote browser workshop access is not available in the compared setup. Third-party remote-desktop workarounds are outside this comparison. |
| Where are the parts, and have they been booked in?Follow the order, delivery, job allocation and return without losing the paperwork. | Full parts tracking & invoice-assisted booking-inIntegrated Purchase orders, partial receipts, job-linked parts, returns, quarantine and expected supplier credits. Site stock, transfers and pick-list locations are implemented in 0.0.8; existing stock needs physical allocation. Manually defined kits are sold as one box, with contents listed on customer documents. Upload a supported supplier invoice or delivery-note PDF, review extracted lines and quantities, then confirm receipt and locations. Duplicate document/reference checks help prevent booking stock twice. Unknown PDF layouts and photos need manual line entry; physical stock receipt is always confirmed. | Available · upload scope unverified Stock, purchase orders and supplier-return workflows documented. Equivalent reviewed invoice-upload-to-stock-receipt workflow is unverified. | Available · upload scope unverified Stock levels, supplier purchase orders and returns documented. Equivalent reviewed invoice-upload-to-stock-receipt workflow is unverified. | Available · upload scope unverified Stock ordering, receiving and supplier expense records documented. Equivalent invoice-file extraction and assisted stock receipt are unverified. |
| Parts and prices need updating.Import supported files without retyping each catalogue record. | Part & price file importingIntegrated Review supported supplier price files where available, EPC CSV baskets and Partslink shopping lists. Supported supplier PDF lines can be reviewed before stock receipt. Agreed customer prices stay protected; imports do not automatically receive physical stock. | Integrated Self-service CSV template import of catalogue items, prices and barcodes is documented. Matching items update prices/descriptions. | Support required A support-ticket import workflow is reported for the compared setup. A self-service price-file import workflow is unverified. | Integrated Self-service CSV stock import is documented, including cost/retail/trade prices and matching-part updates. Existing stock quantities are not overwritten. |
| Technician evidence should reach the job.Complete job cards and capture evidence where the work happens. | Technician view on tablets & phonesIntegrated Assigned work across permitted businesses, job notes and work timings. Check sheets support required/optional photos and touchscreen answers; edits preserve previous evidence. ON BREAK pauses job timers and records break duration. Role/site restrictions apply. In the intended local deployment, access is on site by default; off-site use requires the optional configured tunnel. This limits external exposure rather than guaranteeing security. | Integrated Technician check sheets and photos on phones/tablets are documented. User licences and the selected plan apply. | Integrated Tablet/mobile job cards, EVHCs and direct photo/video attachments are documented. Feature availability depends on the chosen plan. | Available · limited scope Mobile VHC editing and sync are documented. A full technician job-card/evidence workflow equivalent to GTGMS is unverified. |